Catering enquiries give parties, functions and corporate orders one inbox instead of a phone number and a notebook.
Switching it on: 1. Open Profile and turn on catering enquiries. 2. List the event types you cater for (Wedding, Birthday, Corporate). The customer picks from your list rather than typing their own. 3. Add a note if you have a rule worth saying up front, such as a minimum number of guests.
How it runs: 1. The customer sends their event details: date, guests, budget, venue and anything else they want you to know. 2. It arrives under Catering as "new". 3. You price it and send the quote. The customer gets it by email and on their phone. 4. They accept or decline it themselves. 5. You record the deposit, and later the balance.
Pricing a job: add lines — 120 × mezze platter, one service charge — and the total adds itself up, or type a single all-in figure if that is how you quoted it. Whichever you do, the customer sees the same thing you do, and you can print it.
A job runs new → quoted → confirmed → completed. Lost and cancelled are not the same thing: lost is a quote nobody took up, cancelled is a job that was confirmed and then called off — usually with your deposit already taken, which is exactly why they are told apart.
The customer accepting is the point of step 4. A confirmed job means they said yes, not that somebody recorded a guess after a phone call. You can still move it yourself for a customer who answers by phone, and your console always outranks their tap. Their answer only moves a job from "quoted", so a forwarded link cannot undo an agreement a week later.
Deposits and payments are your own records — MenuBooklet does not charge anyone's card. Each one takes a method and your own transaction reference, prints as a receipt showing what is still outstanding, and can be voided rather than deleted if you mistype one.